Increase ratings for customer satisfaction with freight mobility in the region among shippers, receivers, and carriers by X percent in Y years.

Associated Performance Measures

Percentage of customers satisfied with region's freight management practices.

Service Packages that Support the Objective

CVO01-Carrier Operations and Fleet Management
CVO03-Electronic Clearance
CVO04-CV Administrative Processes
CVO05-Commercial Vehicle Parking
CVO07-Roadside CVO Safety
CVO08-Smart Roadside and Virtual WIM
CVO11-Freight Drayage Optimization
CVO20-International Border Registration
CVO21-International Border Electronic Clearance
TM23-Border Management Systems

Associated Goals

Improve the national freight network, strengthen the ability of rural communities to access national and international trade markets, and support regional economic development

Planning Factors

A. Support the economic vitality of the metropolitan area, especially by enabling global competitiveness, productivity, and efficiency;


Planning for Operations Desk Reference

Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.